Employment Opportunities

Job Summary

The YFAC Intake employee provides weeknight and/or weekend on-call response to victims of domestic violence, sexual assault, child abuse, and other interpersonal crimes.  Intake also assists law enforcement and Department of Child Safety professionals when the resources offered by YFAC are needed.  

Essential Job Responsibilities

• When on-call, always adhere to the PCA Az On-Call Policy, which includes reporting to the YFAC facility within 45 minutes of being called, and being alcohol-free.
• Reliably opens the YFAC facility after receiving a call to do so.
• Timely contacts the necessary agencies and professionals according to YFAC protocol.
• Accurately and compassionately gathers and records information from the victim and professionals.
• Professionally maintains an environment where the victim feels safe and further trauma is minimized.
• Proficiently coordinates activities to best serve the needs of the victim and professionals.
• Continuously exhibits work behaviors consistent with PCA Az’s core values and maintains a respectful and accepting approach towards others.
• Cooperatively, courteously, and helpfully works with coworkers, management, and others.
• Other duties as assigned.

Minimum Education and Experience Qualifications

• Must have a current Level 1 Fingerprint Clearance Card (or obtain one within 30 days of hire), and complete and sign a Central Registry DCS-1083A form.
• Training or experience working with a wide variety of individuals from various communities with distinct cultural needs is required, which includes the physically or mentally disabled, those with addictions, and homeless individuals.
• A working knowledge of the Yavapai County court system, law enforcement procedures, area social service system, and victim’s rights, is highly preferred.
• Must demonstrate a commitment to the mission of PCA Az and YFAC.
• Proficiency with Microsoft Office products, computer skills, and operation of standard office equipment is required.
• Excellent written and oral communication skills are required.

Physical Requirements and Work Environment

• Approximately 80% of worktime is spent at a desk in the YFAC office using a computer and telephone; the remainder of the time is spent moving about the office to complete duties.
• Must be able to ambulate around the office, court room, etc. either on foot or with an assistive device.
• Offices are temperature-controlled environments.
• Must be able to effectively communicate orally and in writing with others in-person, by phone and through electronic devices.
• Duties include lifting items that typically do not weigh more than 10 pounds.
• Must be able to work flexible hours which include weeknights and/or weekends.

Reports to:  YFAC On-Call Supervisor/Coordinator

Status:  Part-time, hours vary

Salary Range:  Hourly stipend while on-call, $25/hour while working at the facility.

Supervisory Responsibility:  No